Versature IT Package

www.versature.com/ITPackage



Working with its sister company, TechSupport.ca, Versature has created the Versature IT Package especially for Versature clients.

Versature customers can already dial “611” on their Versature phones to reach immediate support for any issue that arises with their Versature system. With the Versature IT Package, they can also reach expert technical support for network and computer issues.

What’s Included
The Versature IT Package provides expert technical support from TechSupport.ca, a remote IT support company that’s been serving small- and mid-size businesses since 1993. The package includes these services:

• Proactive 24x7x365 monitoring of the organization’s Internet connectivity, servers, workstations and Versature phones. This effectively prevents serious problems by preventing common and costly problems, such as virus attacks due to out of date antivirus definition files, software failures due to outdated Windows updates, running out of hard disk space, and more.
• A detailed site inventory and network documentation – valuable for insurance purposes and to ensure that the entire system is being monitored and maintained.
• Scheduled maintenance and automated software and patch updates to keep systems and workstations up to date without the need for individuals to remember to update their software.
• 50 hours per month of telephone support to be used throughout the year – anyone in the organization who needs technical assistance can simply call 611.
• Monthly reports on the performance of the customer’s IT infrastructure and details of support calls made by staff. Reports highlight weaknesses in the IT infrastructure and facilitate business decisions, such as when hardware upgrades are required.

Additional blocks of support hours can be purchased as required.

Business Benefits
The Versature IT Package provides Versature customers with convenience and peace of mind. The service is:
• Effective. A combination of proactive and reactive support will boost the performance and life of the network and computers while enhancing the security of corporate data.
• Fast. An expert technician is always available when needed – and there’s no more waiting for someone to show up on site. The majority of problem resolution can be completed remotely – ask us for details.
• Accessible. Technical support is available to any user on an organization’s Versature phone system, no matter where they are located – including at home offices and satellite offices.
• Consistent. TechSupport will always know the status of the customer’s network, computers, and its history of technical support. This speeds trouble resolution no matter who places a support call.

Pricing and Details
This convenient and responsive service is available exclusively to Versature customers for just $490.00 per month – that’s like having your own IT department for just $5880.00 a year!

A minimum 12-month contract is required and payable in monthly installments of $490.00 plus GST.

SPECIAL OFFER!
Until January 31st, 2008, we are offering Versature customers who sign up for the IT Package a 10% discount on their combined services. That’s a 5% discount on their Versature phone services, PLUS another 5% discount on the IT Package. And that’s like having your own IT department for just $5600.00/year!

For more information on the Versature IT Package and this limited-time offer, please contact:

Jonathan Moody
(613) 237-2737 ext. 115

What Our Clients Say:

“With three employees all working from their homes, it’s been a life-saver for me that any one of us can just call 611 for any phone, computer, or network issue that arises. It keeps us productive and it frees me from the hassles of IT support.” - Johanne Levesque, President, Ambire

“TechSupport.ca and Versature set up our new computer network and phone system at the same time. Our 20 employees know they can just dial 611 for any issue with Internet connectivity, computer troubles or the phone system that may arise. TechSupport.ca has saved us the cost of an in-house IT department.” – Alex McPhail, JSS Program Director, TKMS